This was our first holiday with our daughter who was 10months at the time. I had never left her with anyone other than family and never in the evening previously so it was a big change for all of us. Malaak, upon my first point of contact made me feel so at ease, understanding my situation, relating to me instantly and really made me feel like they understood how challenging parenting vs having 'you time' is. The booking, fees and scheduling was amazingly easy and there was always someone on hand to help, it was personalised, professional care that made our family feel very comfy. When meeting our childcare professional, it was immediately obvious that she was a mum and had bags of experience, she was so supportive and helped so much without ever feeling overbearing or in the way. She was so caring with our daughter and really seemed to invest in her needs as if she were part of her family, it really was an amazing experience and we will definitely be booking again. Personal, caring & put families at the heart of everything, loved it!
Kate